At zbaji, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data zbaji collects, why we collect it, how we use it, and what rights you have over your own information. We've written it to be clear — not to confuse you with legal jargon.
zbaji operates the online gaming platform available at zbaji.xyz and through the zbaji mobile app. As the operator of this platform, zbaji is responsible for the personal data you provide when you register, deposit, play games, or contact our support team.
This Privacy Policy applies to all users of the zbaji platform, including registered players, visitors who browse the zbaji website without registering, and anyone who contacts zbaji support. By using zbaji in any capacity, you acknowledge that you have read and understood this Privacy Policy.
zbaji is committed to handling your personal data with care, transparency, and respect. We collect only what we genuinely need to operate the platform and provide you with a safe, fair, and enjoyable gaming experience. We do not collect data for the sake of it, and we do not sell your information to anyone.
This Privacy Policy should be read alongside the zbaji Terms and Conditions. Together, these two documents govern your relationship with zbaji.
zbaji collects the following categories of personal data from users of the platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Required |
| Contact Data | Mobile number, email address | Required |
| Account Data | Username, password (hashed), account preferences | Required |
| Financial Data | Mobile money account number, transaction history | Required |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | Required |
| Technical Data | IP address, device type, browser, operating system | Required |
| Usage Data | Pages visited, features used, time spent on zbaji | Optional |
| Communications Data | Support chat logs, emails sent to zbaji | When applicable |
zbaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related concern to our support team.
zbaji collects your personal data through the following means:
zbaji never purchases personal data from data brokers or third-party marketing lists. Every piece of data we hold about you came directly from your interaction with the zbaji platform.
zbaji uses your personal data for the following purposes, all of which are necessary to operate a safe and compliant gaming platform:
zbaji will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.
zbaji supports deposits and withdrawals via bKash, Nagad, and Rocket — the most widely used mobile financial services in Bangladesh. When you make a transaction on zbaji, your mobile money number and transaction reference are recorded by zbaji for the purpose of processing your payment and maintaining accurate financial records.
zbaji does not store your full mobile banking PIN or password at any point. Payment authentication is handled entirely by the respective mobile money provider on their own secure infrastructure. zbaji only receives a confirmation of the transaction outcome.
Your payment history on zbaji — including deposit amounts, withdrawal amounts, dates, and transaction references — is retained as part of your account record for the duration required by applicable financial regulations. This data may be reviewed by zbaji's compliance team in the event of a dispute or fraud investigation.
If you believe there is an error in your zbaji transaction history, contact zbaji support at [email protected] and we will investigate promptly.
zbaji uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit zbaji. Cookies do not contain your password or payment information.
zbaji uses the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to play games or make transactions on zbaji, but may limit some personalisation features.
zbaji retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business interests. The specific retention periods zbaji applies are as follows:
When zbaji no longer has a legal or legitimate basis to retain your data, it is securely deleted or anonymised so that it can no longer be linked to you personally.
zbaji takes the security of your personal data seriously. The platform uses industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. If zbaji becomes aware of a data breach that affects your personal data, we will notify you as required by applicable law and take immediate steps to contain and remediate the breach.
You also play a role in keeping your zbaji account secure. Use a strong, unique password, do not share your login credentials, and contact zbaji support immediately if you suspect unauthorised access to your account.
As a zbaji user, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting zbaji support at [email protected].
zbaji will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you if this is necessary. There is no charge for exercising your data rights on zbaji.
zbaji is strictly an 18+ platform. zbaji does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on zbaji or provided personal data to zbaji without your consent, please contact us immediately at [email protected].
Upon receiving a verified report of a minor's account, zbaji will close the account immediately, delete all associated personal data, and return any deposited funds to the payment source. zbaji takes underage access extremely seriously and has age verification measures in place at registration and during ongoing account reviews.
If you are under 18, you must not register on zbaji or provide any personal data to the platform. zbaji uses age verification tools to enforce this requirement.
zbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, zbaji will notify registered users via email or an in-platform notification at least 7 days before the changes take effect.
The updated Privacy Policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you are always aware of how zbaji handles your personal data. Continued use of zbaji after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how zbaji handles your personal data, please get in touch with the zbaji privacy team. We aim to respond to all privacy-related enquiries within 5 business days.
For data deletion or account closure requests, please contact zbaji support directly. All requests are handled confidentially and processed within the timeframes stated in Section 10.
Six commitments zbaji makes to every player on the platform.
Every page on zbaji is served over HTTPS with SSL/TLS encryption. Whether you're logging in, depositing via bKash, or checking your game history, your data is encrypted the entire time it's in transit.
zbaji gives you real control over your personal data. Access it, correct it, download it, or ask us to delete it — all through a simple request to zbaji support. No hoops, no delays beyond what the law requires.
zbaji has never sold player data and never will. Your mobile number, email address, and gaming history are not for sale. The only parties who ever see your data are those directly involved in running your zbaji account.
zbaji collects only what is genuinely needed to operate your account, process your payments, and keep the platform secure. We don't ask for data we don't need, and we don't keep it longer than necessary.
zbaji only sends promotional messages to players who have opted in. If you change your mind, you can unsubscribe at any time — from any marketing email or directly through your zbaji account settings.
Have a privacy concern? zbaji's support team is available 24/7 via live chat and email. Privacy requests are treated with priority and handled confidentially — your concern will never be dismissed or ignored.