zbaji Terms and Conditions – Know Your Rights Before You Play

1 Acceptance of Terms

By accessing, registering on, or using the zbaji platform in any way — whether through the website at zbaji.xyz or through the zbaji mobile app — you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and zbaji.

If you do not agree with any part of these Terms and Conditions, you must not use the zbaji platform. Continued use of zbaji after any update to these terms constitutes your acceptance of the revised version. zbaji recommends that you review these terms periodically to stay informed of any changes.

2 Eligibility

To open and use a zbaji account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. zbaji strictly prohibits access by minors and will verify age during the registration process and at any point thereafter.
• You must be a natural person — corporate entities, bots, and automated systems are not permitted to hold zbaji accounts.
• You must not be accessing zbaji from a jurisdiction where online gaming is prohibited by local law. It is your responsibility to ensure that your use of zbaji complies with the laws applicable in your location.
• You must not be a current employee, contractor, or immediate family member of a zbaji employee or contractor.
• You must not have been previously excluded or banned from the zbaji platform.

zbaji reserves the right to request proof of age, identity, or address at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure and forfeiture of any pending withdrawals.

3 Account Registration

Each person is permitted to hold only one zbaji account. Creating multiple accounts — whether under the same name, different names, or using different devices or payment methods — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering on zbaji, you must provide accurate, complete, and up-to-date information. This includes your real name, date of birth, valid mobile number, and a working email address. Providing false information at registration is a violation of these Terms and Conditions and may result in immediate account closure without refund.

You are solely responsible for maintaining the confidentiality of your zbaji account credentials. Do not share your password with anyone. zbaji will never ask for your password via chat, email, or phone. If you suspect that your account has been accessed without your authorisation, contact zbaji support immediately via live chat.

• Use a strong, unique password for your zbaji account.
• Enable two-factor authentication where available.
• Log out of zbaji when using shared or public devices.
• Report any suspicious activity on your account to zbaji support without delay.

4 Deposits & Withdrawals

zbaji supports deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile money services in Bangladesh. All transactions on zbaji are processed in Bangladeshi Taka (BDT). There are no hidden currency conversion fees.

The minimum deposit on zbaji is ৳10. There is no maximum deposit limit for standard accounts, though zbaji may apply limits at its discretion for security or compliance reasons. Deposits are typically credited to your zbaji account within a few minutes of the transaction being confirmed by the payment provider.

Withdrawal requests on zbaji are processed as quickly as possible — the average processing time is under 15 minutes for verified accounts. To be eligible for a withdrawal, your account must be fully verified and you must have met any applicable wagering requirements associated with bonus funds.

• Withdrawals will only be sent to the same mobile money account used for the most recent deposit, unless otherwise approved by zbaji compliance.
• zbaji reserves the right to request additional verification documents before processing any withdrawal.
• Withdrawals of bonus-derived winnings are subject to the wagering requirements stated in the relevant promotion terms.
• zbaji does not charge withdrawal fees, though your mobile money provider may apply their own transaction charges.
• Attempted withdrawals to third-party accounts will be declined and may trigger a security review.

5 Bonuses & Promotions

zbaji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms and Conditions, the promotion-specific terms take precedence.

Unless stated otherwise in the promotion terms, all zbaji bonuses carry a wagering requirement. This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each promotion is clearly stated on the zbaji promotions page.

• Bonuses are issued to one account per person, per household, and per device.
• zbaji reserves the right to withdraw any bonus that was claimed in error or obtained through fraudulent means.
• Bonuses cannot be transferred between zbaji accounts.
• Free spins winnings are typically credited as bonus funds and subject to wagering requirements unless stated otherwise.
• zbaji may modify, suspend, or cancel any promotion at any time with reasonable notice.
• Attempting to exploit bonus terms through coordinated betting, arbitrage, or other abuse will result in bonus forfeiture and possible account closure.

6 Gameplay Rules

All games available on zbaji are provided by certified third-party game developers. Each game operates according to its own rules, which are accessible within the game interface. zbaji does not modify game outcomes and has no influence over the results of any game — all outcomes are determined by independently certified Random Number Generators (RNG).

In the event of a technical fault, disconnection, or system error during a game session on zbaji, the round in progress may be voided and any stake returned to your account balance. zbaji will make reasonable efforts to resolve disputes arising from technical issues fairly and promptly.

• Game results displayed on zbaji are final once confirmed by the game server.
• zbaji is not responsible for losses resulting from a player's own internet connection issues.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• zbaji reserves the right to void bets placed in error or as a result of a software malfunction.

7 Prohibited Conduct

The following activities are strictly prohibited on the zbaji platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Creating more than one zbaji account or assisting others in doing so.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with zbaji games or systems.
• Colluding with other players to gain an unfair advantage in any game on zbaji.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Using zbaji for money laundering, fraud, or any other illegal financial activity.
• Providing false identity information or impersonating another person on zbaji.
• Harassing, threatening, or abusing zbaji staff or other players.
• Attempting to reverse-engineer, copy, or reproduce any part of the zbaji platform.

8 Responsible Gaming

zbaji is committed to promoting responsible gaming among all players on the platform. Gaming should be an enjoyable form of entertainment — not a way to generate income or escape personal problems. If you feel that your gaming habits are becoming difficult to control, zbaji provides a range of tools to help you stay in charge.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your zbaji account.
• Session Time Reminders: Receive notifications after a set period of continuous play on zbaji.
• Cooling-Off Period: Take a short break from zbaji for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from zbaji if you feel you need to stop playing entirely.
• Reality Checks: Enable pop-up reminders showing how long you have been playing and your net session result.

All responsible gaming tools on zbaji are available in your account settings and take effect immediately upon activation. zbaji support is available 24/7 to assist with any responsible gaming request — all conversations are handled with complete confidentiality.

9 Privacy & Data

zbaji collects and processes personal data in accordance with its Privacy Policy. By using zbaji, you consent to the collection, storage, and use of your personal information as described in that policy. zbaji uses your data to operate your account, process transactions, verify your identity, and improve the platform experience.

zbaji will never sell your personal data to third parties for marketing purposes. Data shared with payment processors such as bKash, Nagad, and Rocket is limited to what is strictly necessary to complete your transaction. For full details on how zbaji handles your data, please review the Privacy Policy.

10 Intellectual Property

All content on the zbaji platform — including but not limited to the zbaji logo, website design, game interfaces, graphics, text, and software — is the intellectual property of zbaji or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any zbaji content without prior written permission.

Game content provided by third-party developers on zbaji remains the intellectual property of those developers and is used by zbaji under licence. Any unauthorised use of game content is a violation of both these Terms and Conditions and applicable intellectual property law.

11 Limitation of Liability

zbaji provides its platform on an "as is" and "as available" basis. While zbaji makes every effort to maintain a reliable, secure, and fair gaming environment, zbaji does not guarantee uninterrupted access to the platform or that it will be free from errors at all times.

• zbaji is not liable for any loss of profits, loss of data, or indirect damages arising from your use of the platform.
• zbaji's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
• zbaji is not responsible for losses caused by events outside its reasonable control, including but not limited to internet outages, payment provider failures, or regulatory changes.

12 Account Termination

You may close your zbaji account at any time by contacting zbaji support via live chat or email. Upon closure, any real-money balance remaining in your account (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method within a reasonable timeframe.

zbaji reserves the right to suspend or permanently close any account that is found to be in violation of these Terms and Conditions, without prior notice. In cases of fraud, money laundering, or other serious violations, zbaji may withhold account balances pending investigation and report the matter to relevant authorities.

• Accounts inactive for more than 12 consecutive months may be classified as dormant by zbaji.
• Dormant accounts may be subject to a monthly maintenance fee as disclosed in the account settings.
• zbaji will make reasonable efforts to contact you before applying any dormancy fee.

13 Changes to Terms

zbaji may update these Terms and Conditions at any time. When material changes are made, zbaji will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The updated terms will always be available on this page with a revised "Last Updated" date.

If you do not agree with any changes to the zbaji Terms and Conditions, you should close your account before the changes take effect. Continued use of zbaji after the effective date of any update constitutes your acceptance of the revised terms.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before using zbaji, please get in touch with the zbaji support team. We're available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the zbaji website and in the zbaji app — the fastest way to reach us.
• Email: [email protected] — for non-urgent queries and formal correspondence.